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THE ART OF THE UPGRADE

INCREASE PROFITS AND ENHANCE THE GUEST EXPERIENCE

This three hour education programme will help strengthen guest loyalty and increase revenue by delivering an exceptional service to every guest, every time. A must-attend for the entire team, The Art of the Upgrade will show you how to maximise your profit potential from five key economies.

Useful info

Key economies

The Reservation Desk

The Stylist Station

The Wash Housesm

The Color Barsm

Take Homesm

DATES AND VENUES