RESERVATIONS AND BEYOND
Venue: Milton Keynes, DoubleTree
Date: Monday 15th May 2017
The days of having a receptionist answering the phone and ticking off the arrival of a guest are long gone. Today’s Reservationists have to be able to maximise the productivity of your team whilst being responsible for, and growing your salon results.
They should be goal driven and masters of Marketing and Take Homesm sales. This course is designed to stretch and challenge your Reservations team, making them a vital part of your business building strategy.
This day will focus on:
• Changing mindsets from ‘receptionist’ to ‘business building Reservationist’
• Establishing the key areas of focus for a Reservationist
• Acceptance of responsibility for salon growth
• Setting business building goals for the future.